- Adding an Associate – You will learn all about what should be considered before adding an Associate and how it will impact your office.
- Time Management – You will learn the secret to finding time for admin and project work.
- Enhancing Your Investment – You will learn how to Invest in your greatest Asset: Your Team.
- Engaging Your Team – You will learn the importance of Team Retreats and how to get the most out of this invaluable time with your Team.
- Delivering a Proper Performance Evaluation – You will learn the importance of delivering regular Performance Evaluations, when to deliver these Evaluations, and how to deliver Performance Evaluations to your team.
- Valuing a Practice – You will learn the importance of how to value a practice and what it is that is considered when doing a valuation of an office.
- Efficiency of the Appointment Book – You will learn how managing your schedule and patients will help make your appointment book and practice a success.
- Hiring Quality Team Members – You will learn how to find Quality Employees; beginning at where to find candidates, what to watch for during the selection process, interviewing, and more!
- Preparing for Year End – You will learn how to get your financials in order to be prepared for the new year.
- Staff Appreciation – You will learn the best ways to show your team that you appreciate the work they do.
- Team Communication – You will learn the value of clear communication in your office and how team meetings can optimized.
- QuickBooks Online: Don’t Be Afraid – You will learn about various plans available on QuickBooks Online and explore functionality of the online based service.
- Employee Benefits – You will learn about the various options for Employee Benefits and what to consider before implementing them in your office.
- Importance of Staff Training – You will learn how vital proper staff training is, what it impacts, and how you can utilize Acquios Advisors Tools to be successful.
- Know Your Inventory – You will learn the best ways to manage your inventory and reduce understock.
- The Good, the Bad and the Ugly – You will learn how to differentiate between Good frame reps, Bad frame reps and ‘Ugly’ frame reps, and how to deal with each type.
- Phone Etiquette – You will learn how implementing, and consistently using, a few simple techniques on the phone can make the BEST first impression on callers.
- Managing Accounts Receivable – You will learn how to avoid common difficulties offices face with Accounts Receivable balances, and be introduced to processes which, when implemented and executed consistently, will keep A/R balances in check.
- Loss Prevention – You will learn about the different ways theft can occur in your office, and how you can prevent both external and internal theft from taking place.
- Rx Retention – You will learn how properly educating your patients will increase the rate at which Rxs are retained in your office.
- Marketing: Establishing Your Plan – You will learn how to establish the Marketing Plan that is best for achieving your office’s goals.
- Buy More, Save More – You will hear about a new Optical savings option for patients, that can improve their quality of life while also increasing the office’s bottom line.
- Patient Expectations – You will learn the importance of setting appropriate expectations for your patients; as well as how to set and how to fulfill these expectations.
- Threat or Benefit – You will learn the various threats of Private Practice ownership, but also how these threats can be used as benefits.
- Tray Management – You will learn about a system of organizing patients’ lab orders, which will lead to increased patient satisfaction.
- What Message are you Sending? – You will learn about types of messages we tend to send, while also learning about the message we want to send to our patients and community.
- Navigating the Cash Flow Analysis Tool – You will learn about the Acquios Advisors Budgeting Tool: the Cash Flow Analysis; and how it’s used for setting and obtaining goals.
- In-House Vision Benefit Program – You will learn how to, and the advantages of, implementing an In-House Vision Benefit Program in your practice.
- Confirmation of Appointments -You will learn the value of each appointment slot, as well as about confirming appointments, and reducing no shows.
- Gathering Patient Information – You will learn what information to gather from patients, how to ensure its correct, and how this ensures a wonderful patient experience.
- The Baton Pass – You will learn how a proper hand off from OD to the Optical can greatly increase the Receipts per Patient in your office.
- Transitioning a Practice – You will learn what to what to plan for, as well as what to consider, when getting ready to retire and sell your Practice.
- Staffing – Proper Levels and Proper Scheduling – You will learn which different staffing factors need to be considered when creating the best schedule for your team and patient flow.
- The Grass is NOT Always Greener – You will learn how the roles you play, and the balance you find, working at a Private Practice office combat the seemingly appealing offers you may receive from the Corporate World.
- Dry Eye Center of Excellence – Our guest presenter, Matthew Ward, OD, shares his expertise on dry eye treatments and creating a dry eye center of excellence in your office.
- What is your Back to School Plan? – You will learn how to prepare for Back to School Time and how to prepare a promotional event for your office.
- Managing Vision Care Plans – You will learn just how that Vision Plan is helping your office (or hindering it), and how you can move forward to be independent of undesirable plans.
- Reducing Remakes – You will learn the types of Remakes we’re faced with in our offices, and how we can avoid them.
- Exit Strategy: Part One – Exploring an Exit Strategy – You will begin to learn about the various ways you need to prepare your office for your transition out of your practice.
- Exit Strategy: Part Two – Curb Side Appeal – You will learn about making your office more attractive to a potential Associate buy-in or other buyer.
- Exit Strategy: Part Three – Adding an Associate – You will learn why, how, and when to bring on an Associate as you prepare to transition out of your Practice.
- Insurance Plans: Can We Afford to Drop Them? – As the title suggests, you will learn all about weighing the pros and cons of various Insurance Plans and whether we can afford to move on without them.
- Building Bridges – You will learn how to network, both yourself and your office, in the community.
- Staff Scheduling – You will learn what variables need to be considered when creating a schedule for YOUR office.
- Adding a Call Center to Your Office – You will learn why, when, how and who to consider when adding a Call Center to your office.
- The Butterfly Effect – You will learn about the small changes we can make today to create large, lasting effects in the future
- Stats: What They Measure – You will learn the definition of each statistic on our Stat Sheet; as well as how the Stat Sheet will benefit your Practice and the decisions you make.
- Merchandising the Optical – You will learn how the proper mix of frames in the Optical, plus the way you display them, make a big difference to your patients.
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