We had the great opportunity to work with Kirk Kastens on multiple levels as a cold start practice. He was phenomenal in strategizing our next step and developing a system to make us productive from the start. We received terrific help with budgeting, goal setting, hiring, and patient scheduling as we continued to grow. Kirk’s extensive experience in “real world” private practice was a tremendous asset to help us turn a dream and a vision into a reality. We found it easy to communicate and relate our needs, which enabled us to put a plan in motion. We would definitely recommend Acquios to help with your current needs and your future growth. Top notch!
Rick’s philosophy matches up with our own, and his recommendations are time-tested and proven to produce results. He has so much experience with many different kinds of optometry offices and the problems they all face. Since we started working with him, we’ve made tremendous changes to our office and office culture.
We’ve really taken off in the last 4 years, nearly doubling our annual sales to be in the top 5% for a single doctor’s office. Our increase in gross has all been due to our consulting and ideas from Rick. We rely heavily on him for our marketing, business plan, day-to-day office procedures and communications. The best thing we ever did for our practice was to use Rick’s consulting services.
[Since 2013], I have had the privilege of working with Kirk as I start my own optometric practice. Kirk’s mentoring and knowledge of the field have been instrumental in my growth over this first year. He is very professional and maintains a positive attitude in stressful situations. I get asked all the time about the one thing that I would recommend to someone starting their own practice, and the first word out of my mouth is always a good consultant. Kirk has helped me build the team, materials and confidence I needed to make my practice a success.
As we know, most people are more inclined to post a bad review vs a good one. So I wanted to take this time to tell you both how much I appreciate your time and invaluable insights for my practice. Like good small businesses, you both provide personalized and customized care. I feel that on every phone call. I thank you for opening my eyes to opportunities. And I look forward to building a better business. Rick and Kirk don’t just provide you benchmarks but help you change the way you look at your practice.
I’m tremendously grateful for all that you have assisted me through. I know I wouldn’t have gotten this far without you. You’ve always listened to my concerns, and you’ve made such a positive impact for my family and me. Leaving my previous career for a possibly better life with a new practice was a huge, frightening step forward, and I wanted to thank you for having been there every step of the way.
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