Thank you SO much for your quick work [on an Office Valuation]! Definitely exceeded expectations on quality and promptness of your work.
I have worked with Kirk for more than 5 years. He has helped us place a real-time budget in place that has become the bible for any fiscal decisions we make for our practice. Kirk has made site visits to our office and has been helpful in organizing our staff to be more structured and productive. He has also been helpful in increasing staff morale. He’s quick to respond any time we have a question or concern and has been helpful in solving any problems that occur. He is very adept in all aspects of our optometric practice and has been very helpful in any management aspects. He has been a lifesaver.
Rick’s philosophy matches up with our own, and his recommendations are time-tested and proven to produce results. He has so much experience with many different kinds of optometry offices and the problems they all face. Since we started working with him, we’ve made tremendous changes to our office and office culture.
We’ve really taken off in the last 4 years, nearly doubling our annual sales to be in the top 5% for a single doctor’s office. Our increase in gross has all been due to our consulting and ideas from Rick. We rely heavily on him for our marketing, business plan, day-to-day office procedures and communications. The best thing we ever did for our practice was to use Rick’s consulting services.
As we know, most people are more inclined to post a bad review vs a good one. So I wanted to take this time to tell you both how much I appreciate your time and invaluable insights for my practice. Like good small businesses, you both provide personalized and customized care. I feel that on every phone call. I thank you for opening my eyes to opportunities. And I look forward to building a better business. Rick and Kirk don’t just provide you benchmarks but help you change the way you look at your practice.
Just wanted to tell you thank you. I would be way too nervous to make these big decisions and move forward without your business expertise. I can feel confident growing and moving forward because of you! Thank you. Have a great day!
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